Business report Research Paper Example | Topics and Well Written Essays - 1750 words

Business report - look Paper ExampleBusiness report In the present day scenario, the hospitality, leisure and tourism manufacturing of the world is experiencing immense growth owing to augmenting demand from the guests towards the facilities served by this crabby effort. The industry is precisely explained as one of the major service industries that offer wide range of services like lodging, restaurant facilities, theme park benefits and transportation facilities among others, to a wide range of customers. Correspondingly, maintaining high level of integrity and delivering due deduction towards the level of employee commitment is also crucial in order to obtain overall business efficiency. 1.0. reason Considering the chances witnessed in the modern era, it can be argued that the immense growth of the hospitality and the tourism industry has been moved(p) largely due to the increasing number of people getting attracted towards the wide range of services offered by the partici pating companies. Notably, maintaining a balance between the quality and quantity of services in the hospitality industry often raise to be a noteworthy challenge, which in turn requires effective organisational leadership practices. slaying of this particular approach is often argued as an important aspect for the long term sustainability of the industry (Laws, 2004). get under ones skin of the Report. The aim of this report go out to evaluate the wideness of customer service in the hospitality, leisure and tourism industry around the world and the corresponding components that tend to influence the strategic effectives of its practices in this regard. matchly, the paper will recommended for the future approach that the participant companies should undertake with regard to providing effective and integrated customer services in this particular industry. 2.0. Discussion Customers are widely considered as the key attribute of any form of business, oddly in the present day contex t, where the performance of the business is entirely dependent on the behaviour of the customers. However, the importance of customers in the hospitality, leisure and tourism industry resides to a higher level owing to the fact that it is a service industry and also due to the reason that customer retention by ensuring maximum customer satisfaction is the key to sustainability in the industry structure. Providing services to the customers and that too in an efficient and dedicated mode is the core success factor for companies operating in this particular industry in todays contemporary setting (Leland & Bailey, 2006). Customer Services. As described in the above section of the report, customers are the primordial driving force in hospitality business in todays contemporary world. According to the study of Leland & Bailey (2006), customer service is regarded to be a particular approach taken with the intention to turn back better customer satisfaction through effective and integra ted service based business operations. In precise, it is the assistance or the advice any business provides to its targeted customers on the purchase of services offered. Although the mechanism is not limited to the hospitality industry, it shall not be pious to state that the approach has its maximum significance in this particular